Legal
Privacy Policy
Last updated: July 6, 2026
TwinEcom (“we”, “us”, “our”) operates twinecom.com and provides web development, Shopify app development, and digital marketing services to clients in Pakistan and internationally, including the USA and UK. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
- Contact information you submit through our contact form, WhatsApp, or email, such as your name, email address, and message content.
- Usage data collected automatically via analytics tools (such as Google Analytics), including pages visited, time on site, device and browser type, and approximate location.
- Advertising data collected via pixels (such as the Meta Pixel, Google Ads tag, or TikTok Pixel) if you arrive at our site through one of our own ad campaigns.
How We Use Your Information
- To respond to inquiries and provide requested quotes or consultations.
- To improve our website’s content, performance, and user experience.
- To measure the effectiveness of our own marketing campaigns.
- To communicate with existing clients about ongoing projects.
Third-Party Services
We may use third-party tools including Google Analytics, Meta Business tools, and TikTok Ads to understand site traffic and campaign performance. These providers may collect information in accordance with their own privacy policies. We do not sell your personal information to third parties.
Data Retention
We retain contact form submissions and client communication only as long as necessary to provide our services or as required by law.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at the email below. We will respond within a reasonable timeframe.
Cookies
Our website may use cookies to support analytics and advertising measurement. You can control cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy, contact us at support@twinecom.com.